The second-hand marketplace Users Share Displeasure Over Sizing Updates

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.

The platform stated the revised method more closely matches other platforms.

The platform has recommended to examine their items and manually change the size when needed, resulting in member annoyance.

Measurement Approach Modifications

Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Stories

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Necessary Adjustments

A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Platform Context

The app has more than 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options after backlash from users.

Troy Cunningham
Troy Cunningham

A tech journalist and digital strategist with over a decade of experience covering emerging technologies and software trends.